The Dorchester upholds the best of traditional values while continually introducing new service standards. Guests have the re-assurance of friendly and highly professional staff, combined with the advantage of a location that overlooks Hyde Park, a luxury shopping destination in Chopard at The Dorchester, a chauffeur service and an abundance of family-friendly activities. From theatre bookings to a guide to the best restaurants in London, the team at The Dorchester strive to ensure your stay in London is as memorable as possible.
The concierge team at The Dorchester has a wealth of local knowledge and expertise to share with you and help you make the most of your stay. They are happy to make personal recommendations of London’s finest restaurants, theatre shows and hidden treasures. From making reservations at The Dorchester Spa to children’s activities and the latest art exhibitions, our concierges are always on hand to assist you.
Whether you are planning a corporate event, enjoying a family holiday or exploring the city during a weekend escape, our friendly and professional team will ensure your stay is as seamless and relaxed as possible.
How to get here
- 20 minutes by car
Nearest tube stations
- Marble Arch
- Hyde Park Corner
- Green Park
- 51° 30° 26° N
- 0° 9° 9° W
Chauffeur & transfer services
Superbly located on Park Lane, in the heart of London’s Mayfair, our chauffeurs at The Dorchester are available to transfer you in style to your chosen destination.
- Airport transfers
- Docks transfers for cruise line connections
- Sightseeing and touring (Professional Blue Badge Tour guides can be arranged on request)
- Special occasions
- Transfers to Coworth Park
- Theatre and dinner reservations
- Mercedes S-Class or BMW 7 Series executive saloon
- Mercedes Viano
Our concierge team is available to guide you on your car choice and provide information regarding luggage transportation. Child seats can be provided on request and all vehicles offer complimentary Wi-Fi.
Our airport chauffeur service will ensure a smooth transition between The Dorchester and all London airports.
Chauffeur service includes:
- On landing, our chauffeur will wait for you in the arrivals hall at the airport
- On departure, our chauffeur will be waiting on The Dorchester forecourt ready for a swift departure
- Assistance with your luggage
- A personal escort to your waiting car
- Luxury transfer with newspaper, Wi-Fi, bottled water and in selected vehicles a choice of entertainment
On arrival at London Heathrow, you will be met at the aircraft and swiftly assisted through immigration checks. You will be helped with collecting your luggage and escorted directly to your waiting chauffeur.
When it is time to depart, your chauffeur will introduce you to one of our representatives, who will efficiently assist you through the airline check-in procedures and guide you to your departure gate or respective airline lounge.
Discreetly personal and flawlessly efficient, our attentive suite butlers are on hand 24 hours a day to help make your stay feel effortless from the moment you arrive. For assistance with in-room technology, they are happy to help with everything from demonstrations to setting up Wi-Fi on your devices.
All our butlers are trained to a royal standard, with direction from head butler Paul Pritchard, who shares his wealth of experience from working in royal households and Buckingham Palace. Reassuringly, together they can speak and understand ten languages to make sure every guest’s needs are understood.
Butler service is available for Belgravia Suite category and above.
Families and children
We welcome children and aim to make your stay as enjoyable as possible. From finding family-friendly activities across London, to arranging professional babysitting and inter-connecting rooms, we are happy to offer ideas to make the most of your visit to London.
Luxury home from home comforts include:
- Freshly-baked cookies
- A special gift pack
- Luxury mini bathrobes and slippers
- Family channels for your TV*
- Children’s books and board games*
- Family DVDs and CDs*
- Nintendo Wii and PlayStation with a selection of games*
*Available on request
Please request your requirements upon booking your room.
The Dorchester has a variety of dining options designed for young taste buds and we are happy to accommodate special requests. The Dorchester can accommodate any specific dietary requirements including organic and low or no sugar diets. You may also arrange a consultation with the chef to discuss your family’s dietary needs.
Children’s menus are available in The Promenade, The Grill at The Dorchester and in-room dining, presented in specially designed children’s crockery. Both restaurants offer high chairs and colouring books. In-room dining is also pleased to offer an expertly selected baby menu. For more information, please contact the switchboard team.
Housekeeping can arrange a variety of infant items in your room upon request, including a bottle steriliser, crib, cot, highchair, baby bath, microwave and bottle warmer. Further items are also available. Please request your requirements upon booking your room.
London is home to an amazing selection of musicals, plays, operas and ballets. Our theatre desk team has a great deal of knowledge about West End theatre, and is more than happy to make recommendations to suit your personal taste.
Popular shows sell out fast so our theatre manager, Martin Burrell, advises booking as early as possible to get the best seats and avoid disappointment.
Established in 1860, Chopard creates exquisite handmade jewellery. Explore one of Chopard’s luxury jewellery and watch boutiques at The Dorchester, situated just next to The Promenade. With a sophisticated design concept by interior designer Thierry Despont, Chopard at The Dorchester showcases an exclusive selection of pieces from Chopard’s Haute Joaillerie collection.
The Dorchester’s own floristry team designs and creates the magnificent floral arrangements seen throughout the hotel and can make stunning, bespoke arrangements for you too. Led by designer florist Philip Hammond, whose creative displays have earned him an outstanding reputation within the industry; we offer a friendly, professional service for orders from individuals and businesses, for delivery within central London, for those seeking stylish arrangements from simple to elaborate.
The Florist at The Dorchester caters for weddings and events both on and off site and offer a tailored home decorating service for any special occasion.
Bespoke arrangements can be created and delivered as special gifts to family and friends within central London.
The Dorchester Spa & Wellbeing
The Dorchester Spa is the ultimate wellbeing destination in London offering an array of treatments by luxury brands and worldwide leading skincare experts for you to experience in body treatments, facials, and spa day packages. The spa features a manicure-pedicure suite, a sleek relaxation room, and male and female aromatic steam rooms and experience showers. Guests can also enjoy access to Carol Joy London Hair Salon managed by expert stylists services while The Dorchester Barber Shop has been offering gentlemen the finest traditional grooming services for over 30 years. The Fitness Studio is equipped with TechnoGym equipment and offers the option for personal training sessions with Simon Inman .
Valet car parking service
Available on a 24 hour basis, we offer access to a car park that is a secured facility with monitored CCTV and staffed 24 hours a day
The tariff for car parking is as follows:
- Up to 2 hours £20
- Up to 4 hours £30
- 4 – 6 hours £40
- 6 – 24 hours £50
For resident guests, we encourage the car parking charges to be billed to the room and then settled upon departure.
We offer our own secure garage covered 24/7 by CCTV as well as an external, off-site location. In the case of the off-site location, we request that guests allow up to 20 minutes for their vehicle to be retrieved.
Due to the limited number of spaces, parking on the forecourt is subject to availability and can only be confirmed to a guest after speaking directly to Sense of Arrival.
Unless there is a specific requirement or request there is no need for Sense of Arrival to be informed of a request for Car Parking in advance.
There are situations where it is important to send us advanced notice. These include:
- Where there are special billing requests (other than for the charges to be made to the room)
- When a guest has asked for the car to be parked in a specific location (e.g. forecourt)